Skip to main content

CROSS Safety Report

Structural issues with cladding

Report ID: 904 Published: 1 April 2020 Region: CROSS-UK

This report is over 2 years old

Please be aware that it might contain information that is no longer up to date. We keep all reports available for historic reference and as learning aids.


A reporter who investigates cladding failures shares common issues they have encountered.

Key Learning Outcomes

For civil and structural design engineers:

  • The cladding design and installation should be given the same degree of attention as the primary structure during both design and construction to improve safety, reliability and longevity

  • Consider appointing a single entity (or Chartered Engineer) to have overall control of the design of the cladding system. This would include overseeing its interfaces with the support structure and to assure the ability of the structure to support the applied loads.

  • Be aware of when movement joints are required. A lack of movement joints can cause materials and fixings to become overstressed.

  • Give attention to the whole design of cladding systems and the safety-critical aspects of their fixings and anchors

  • Consider attending site to inspect the installation of cladding systems and their fixings

Full Report

Find out more about the Full Report

This section contains the Full Report submitted to CROSS and describes the reporter’s concerns or experiences. However, the text has been edited for clarity, and identifiable details have been removed to ensure anonymity and confidentiality. If you would like to know more about our secure reporting process, or submit a report yourself, please visit the reporting to CROSS-UK page.


A reporter who investigates cladding failures says that they are normally asked to establish the cause of the failure and comment on the roles of the designers and contractors. This report highlights some of the issues they have encountered.

Design of movement joints in cladding

The designer often fails to adequately consider the combined effect of construction tolerances with thermal and moisture movements. This can cause the following design issues which may result in cladding failure:

  • Failing to provide movement joints, causing materials and fixings to become overstressed

  • Insufficient allowances at movement joints causing either the joints to close and impose stresses on the cladding and fixings, or to open excessively causing restraint fixings to disengage

Tolerances for cladding hooks

Cladding fixings sometimes rely on a series of hooks attached to the structure onto which the cladding is hung. When this is the case, it is vital that the hooks and the corresponding fixing points on the cladding panel are aligned so that they are properly attached.

The reporter has encountered cases where the required attachment was not properly achieved. They advise that hook systems like this should either be fully manufactured off-site. If hooks are installed on site; this should be done using templates to ensure the correct location of the fixings. In both cases, they say that a rigorous checking procedure should be in place.

Interaction between cladding and the supporting structure

The interaction between cladding panels and the supporting structure is sometimes not well understood, says the reporter.

For example, if stiff cladding panels, such as precast concrete, are fixed to the edge of a concrete floor slab which spans parallel to the panels, the panels may act compositely with the slab when it is under loading if the fixings provide restraint against vertical movement. This can overload the fixings and cause them to fail, causing panels to fall off in extreme circumstances.

To overcome this issue, and as recommended in relevant guidance such as BS 8297:2017 (Code of practice for Design, manufacture and installation of architectural precast concrete cladding), the support system for panels can be positioned at two points only. This can ensure that the panel does not act compositely with the floor slab and provides a predictable distribution of loads onto the supporting structure.

Fixings for heavy cladding panels

The attachment of fixings into heavy panels is sometime inadequate. An example the reporter encountered was when fixings for heavy concrete cladding panels consisted of cast-in anchors located very close to the top of the panels. In some cases, this resulted in no reinforcement between the cast-in anchors and the top of the panel.

This issue can arise if the reinforcement for the panel is designed by a structural engineer, and then subsequently, the fixings for the panel are designed separately by the precast supplier, without review by the structural engineer who originally designed the reinforcement.

Design of whole cladding system

The reporter says that every element of the cladding system should be designed, all the way back to the structural frame.

An example of where this might get overlooked is in the design of bespoke metal cladding systems. Although the cladding itself may be robust, the fixings can rely on lightweight aluminium sections concealed within the cladding and connected to the cladding using stainless steel screws.

The reporter has come across cases where the lightweight aluminium sections were substantially under-designed. This can cause the fixings to fail and cladding panels to fall. They recommend that the aluminium sections, along with the screws, are checked to ensure that they can resist the applied loads.

Design of cladding details and interfaces

An issue that can affect all types of cladding, but particularly bespoke systems, is a failure to fully design all the details and interfaces.

The reporter says that this can result in ad-hoc design being carried out by the installers on site without a full understanding of the engineering requirements. Such ad-hoc design is not reviewed by the original designer and is often not recorded on as-built drawings.

Copings on parapet walls

An often overlooked element of a cladding system is the copings on the top of parapet walls. However, these are often subjected to the most severe wind loading on a building.

The reporter has encountered issues where the design of copings on parapet walls was left to a specialist sub-contractor who did not have the required competence to understand the required load resistance or the need to provide for thermal movements. The reporter recommends that the design of such elements should always be reviewed by the project’s structural engineer.

Shop signs

Although not strictly cladding, the reporter states that shop signs are often installed in an ad-hoc fashion without any engineering input. Such signs, which can weigh several hundred kilograms, can be inadequately fixed and/or subject to deterioration of the fixings due to the use of unsuitable materials. This can result in the signs falling from buildings.

Expert Panel Comments

Find out more about the Expert Panels

Expert Panels comment on the reports we receive. They use their experience to help you understand what can be learned from the reports. If you would like to know more, please visit the CROSS-UK Expert Panels page.

This is an interesting report highlighting a number of themes:

  • The complexity in reality of what might seem relatively straight forward items

  • The need for industry feedback on real behaviour

  • The anticipation of modes of failure

  • As always, fixings are a vital component in any system

  • The need to assure that real installation matches anticipated design

  • The recurring theme of danger at the interfaces of responsibility

The report highlights the trend for design being split into multiple packages and passed down the contractual chain with no one seemingly responsible for how the final product performs. This has many similarities with report 911, both in terms of the risks associated with failure and the lack of design control.

Causes of recent cladding failures

Several recent cladding failures have illustrated concerns with:

  • Inadequate design

  • Inadequate specification

  • Inadequate / unsupervised installation leading to missing components or inadequate installation of fixings

  • Failure of the fixings exacerbated by the use of hidden fixings which cannot be inspected

  • Inadequate assurance checks, where primary structure is given consideration, but secondary structural elements may be overlooked

Overseeing the cladding design

CROSS recommend that cladding design and installation is given the same degree of attention as the primary structure during both design and construction to improve safety, reliability and longevity. It is really important that a single entity (or Chartered Engineer) should have overall control of the design of the cladding system. This would include overseeing its interfaces with the support structure and to assure the ability of the structure to support the applied loads.

CROSS recommend that cladding design and installation is given the same degree of attention as the primary structure during both design and construction to improve safety, reliability and longevity

Where bespoke cladding systems are proposed, there are well established test procedures that can be used. See for example the work of the Centre for Window and Cladding Technology (CWCT). These test wind, water and impact loads and can help to flush out problems even if the principles are similar to cladding used on other projects.

Other sources of information are the Construction Fixings Association (CFA) and BS8539:2012 (Code of practice for the selection and installation of post-installed anchors in concrete and masonry).

Fixings for signs can be safety critical. For example, there was a fatality in 2015 after a sign fell on to a shop worker. A report by the HSE said an original ‘much lighter’ sign had been fixed to the building prior to 1980 using woodscrews and a vertical stud. It is believed the sign was made unsafe by the addition ‘of a larger and much heavier sign’, also installed prior to 1980, but the installers relied on the fixings of the original sign.

Submit a report

Your report will make a difference. It will help to create positive change and improve safety.

Our secure and confidential safety reporting system gives professionals the opportunity to share their experiences to help others.