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CROSS Safety Report

Suspended ceiling replacement in high rise block

Report ID: 911 Published: 1 April 2020 Region: CROSS-UK

This report is over 2 years old

Please be aware that it might contain information that is no longer up to date. We keep all reports available for historic reference and as learning aids.


A reporter was involved in replacing a suspended ceiling after a few loose panels had fallen, resulting in a minor injury in one case.

Key Learning Outcomes

For construction professionals:

  • Attention should be given to the design of ceilings and the safety-critical aspects of their fixings and anchors

  • A contract should look to define who is responsible for checking CDP items

Full Report

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This section contains the Full Report submitted to CROSS and describes the reporter’s concerns or experiences. However, the text has been edited for clarity, and identifiable details have been removed to ensure anonymity and confidentiality. If you would like to know more about our secure reporting process, or submit a report yourself, please visit the reporting to CROSS-UK page.


A reporter is involved with replacing medium-density fibreboard (MDF) ceilings (15mm thick heavy panels) on a 30 plus storey tower block in the UK. The work was triggered by fears following a few loose panels that had fallen, resulting in a minor injury in one case. What emerges says the reporter is:

  • Ceiling detailed design is typically a contractor/installer designed portion (CDP)

  • Typical generic manufacturers’ details need modifying to suit a given building

  • There is effectively no structural engineer involvement, with the architect being expected to define the characteristics and the sub-contractor expected to complete the design and installation. The checking duties of the architect of the CDP are unclear.

  • Services access panels can be removed and not reinstalled properly (there can be landlord's common area services and leaseholder flat owners who have different companies doing maintenance)

When the reporter has queried in the past with quantity surveyors about what they need to do with CDPs, for example CDP for steel connection design, they are told to do nothing. This is seemingly because when a CDP is identified in a Joint Contracts Tribunal (JCT) contract, it is a way of packaging up design development/cost/risk. The JCT/CDP seems to ignore a designer’s legal duties defined in their agreement.

Expert Panel Comments

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Expert Panels comment on the reports we receive. They use their experience to help you understand what can be learned from the reports. If you would like to know more, please visit the CROSS-UK Expert Panels page.

Ceilings may appear to be minor items that can just be delegated to ‘installation’. However, CROSS has published numerous reports of heavy ceiling cascade failures which represent a credible safety hazard. You can search for safety information on ceilings on the CROSS website.

There is generic hazard with any suspended structure. The Standing Committee on Structural Safety (SCOSS) Alert Tension systems and post-drilled fixings may be consulted for advice on fixings.

Other sources of information are the Construction Fixings Association (CFA) and BS8539:2012 (Code of practice for the selection and installation of post-installed anchors in concrete and masonry).

This report has similarities with report 904 which discussed common cladding issues. When design is passed down the chain, standard designs may be modified on site, and no one is responsible to check that the final solution meets the required standards.

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